The RPA solution has been a tremendous asset for our team. It eliminated the repetitive and error-prone task of entering financial data into FI$Cal, allowing us to focus more on analysis and oversight. The automation is reliable, easy to use, and has saved us countless hours during critical reporting periods. The team's understanding of government processes and Microsoft technologies was exceptional.
Introduction
The FI$Cal RPA project was initiated by the California Governor’s Office of Emergency Services (Cal OES) to address the challenges of manual financial data entry into the state’s Financial Information System for California (FI$Cal). The existing process required staff to spend significant time entering accounting and deposit records, often resulting in delays, errors, and limited visibility. To solve this, we developed a secure, user-friendly automation solution using Microsoft Power Automate Desktop, Dataverse, and Microsoft Teams. The RPA system enables accurate, efficient, and auditable data entry, empowering the accounting team to focus on higher-value tasks while improving operational efficiency and compliance.
Challenge
Before automation, the Cal OES Accounting Services team relied on a fully manual process to enter financial transactions into the FI$Cal system — a task that was time-consuming, repetitive, and prone to human error. The process lacked validation checks, an audit trail, and monitoring tools, making it difficult to ensure consistency or catch issues early. Additionally, the system’s complexity posed a challenge for non-technical users, especially during peak reporting periods when speed and accuracy were critical.
Outcome
Conclusion
The FI$Cal RPA project significantly improved the operational efficiency of Cal OES’s accounting services. By automating routine data entry tasks with Power Platform tools, the team eliminated manual effort, reduced errors, and gained complete visibility into financial workflows. The solution is secure, scalable, and built for government standards — proving that low-code RPA can drive meaningful impact in public sector operations.